ONLINE SESSIONS
A Guide to Online Therapy
A little preparation helps us create the best conditions for our work together. This guide explains how to set up a private, comfortable space with clear video and sound, so that we can focus on what matters: your psychotherapy.
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Private Space
Choose a quiet room where you won't be overheard, or the session interrupted by noise, people, or pets
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Reliable Equipment
Use a computer if possible, with a working camera, microphone and stable internet connection.
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Good Lighting & Sound
Face a soft light source and position your camera at eye level. Check that your voice is clear.
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Room to Move
If we plan to do experiential work, make sure you have enough space to stand and move while remaining visible on camera.
Prepare For Your Session
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Please ensure that your appointment is confirmed and that any required payment has arrived by the stated deadline.
Appointment times are given in UK local time. If you are in another time zone, please check the time difference carefully before your session.
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Choose a quiet, comfortable room where you can speak freely without being overheard or interrupted by device alerts, people, or any pets. Close the door, silence your phone and disable notifications.
Please do not attend from a public place or a moving vehicle. You must be alone in the room unless we have agreed other arrangements in advance.
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A laptop or desktop computer is generally preferable to a phone, as the larger screen makes it easier for us to see and interact with one another.
Position your camera at eye level and make sure your face is well lit. Please keep your device in a stable position and avoid hand-held devices. Use headphones if they improve sound quality or privacy.
A good internet connection is important. Close unnecessary applications and browser tabs before the session. You can check your connection using the speed test below.
In the event of equipment or connection failure, I will make reasonable efforts to restore the connection or agree an alternative means of continuing the session e.g. Facetime, telephone. Where the interruption is due to my equipment or connection and the session cannot be continued, a proportionate refund or session credit will be given for the time lost. Where the interruption is due to the patient’s equipment or connection, I will remain available for the booked session time, which will count as session time and will not normally be refundable.
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Our work may involve more than conversation. At times, we may pay attention to bodily sensations, posture, movement and emotional expression.
When this is appropriate, I may need to see your whole body. Please arrange your camera and surroundings so that you can stand or move while remaining visible.
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Keep your Therapy Journal, a pen and any relevant notes nearby. Choose a comfortable chair and make sure you have water available if needed.
If we plan to do experiential work, allow enough room to move freely. Preparing your space beforehand helps us use our session time more fully.
Privacy and Confidentiality
Confidentiality is essential to psychotherapy. Please ensure that your surroundings allow you to speak freely and that nobody else can hear or participate in the session without prior agreement.
Recording, AI-assisted participation and automatic transcription of sessions are not permitted. If your surroundings, technical problems or interruptions make it impossible to work safely and effectively, the session may need to end early in accordance with our practice Agreement.
Please read the Professional Boundaries Agreement (applicable after Introductory Meeting) before your appointment and contact me if anything is unclear.
Ready for your session?
When your appointment time arrives, use the button below to connect through Digital Samba.
Please close unnecessary applications and browser tabs before joining. If you arrive early, wait in the online lobby until you are admitted.
🅘 If you have any problems joining your online session please email me immediately